NOC – MSP & MSSP Service Model Benefits

Benefits of NOC and Role of MSSP: Cybercrime is one of the biggest concerns for businesses today. As a result of the COVID-19, cybercrime is up 600% in 2020.

NOC - MSP & MSSP Service Model Benefits

MSSP and Managed Service Providers, support models – First, Let us see the relationship between MSP and NOC services:

Network Operations Center (NOC):

The Network Operations Center (NOC) serves as a central location where qualified IT technicians monitor, manage, and secure a client’s network remotely. Customers can choose between MSPs managing their own NOCs or partnering with third-party NOCs to manage their IT and tickets.

A NOC not only helps MSPs manage more and better customers, but it also helps to fill in the gaps. We can customize ExtNOC services to suit your business requirements, no matter what they are. By using our flexible service model, you can record your endpoints at the appropriate service level, and you can easily add endpoints and update service levels at any time.

  • IT help desk service: MSPs must provide their customers with access to a service desk so they can track service requests and pick up tickets.
  • Installation and correction of software/applications: With RMM tools, technicians can deploy and maintain critical business applications on hundreds of endpoints at once.

The MSSP model

The managed security services market is expected to reach approximately $ 64 billion in 2026, with North America being the largest market. Managed security service providers, or MSSPs, provide services such as 24/7 security monitoring, virus and spam blocking, vulnerability scanning, threat analysis, intrusion detection, penetration testing, compliance management, and perimeter management, among others.

Managed Security Service Providers (MSSP)

Through high-tech security operations centers (SOCs), managed security service providers (MSSPs) provide 24/7 cyber security services. The MSSP collects and analyzes data from a customer’s IT infrastructure to prevent, identify, and reduce threats using advanced security monitoring tools such as SIEM.

MSSP businesses provide these services

Check out a few of the services provided by MSSPs.

  • AV (antivirus) and firewalls: Firewalls check network traffic, while antivirus solutions prevent malicious files and viruses from attacking the company’s infrastructure.
  • IAM services: When an organization’s entire network is accessible to its employees, cyberattacks are highly likely to occur. Through identification and access management solutions, employees are provided with the tools, applications, and resources.
  • PAM: A privileged user has administrative access to critical systems through PAM (Privileged Access Management). All privileged accounts within your IT environment can be controlled and monitored with PAM tools.
  • Security Awareness Training: User risks can be reduced and prevented with the right security awareness training. By being careful, employees can prevent most cyber attacks. By learning best security practices and improving their detection abilities through fake attacks, employees can benefit from security awareness training.
  • Security Information and Incident Management (SIEM): SEM (Security Incident Management) and SIM (Security Information Management) are closely related. By analyzing log files for security threats and incidents, SEM detects and alerts network managers.
  • Support for Virtual Private Networks (VPNs): VPNs allow you to create a private network using an open Internet connection. In your endpoint management tool, you can track the status of all your remote points once VPN has been installed on them.
  • Security vulnerability scanning: It is a method of detecting vulnerabilities in software and networks. Security vulnerabilities can be detected in servers, desktops, virtual machines, operating systems, applications, and active ports on each machine.A patch is immediately released when a vulnerability is discovered.

Other services include incident response and SOC.

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